UppScanner
Delete Your Account
Last Updated: August 25, 2026
You can delete your UppScanner account and all associated cloud data at any time. This page explains how, and what happens to your data. If you never signed in, you have no account — all your documents live only on your device, and uninstalling the app or deleting documents in-app removes them.
Delete From Within the App
The fastest way to delete your account is directly in UppScanner:
- Open UppScanner and go to the Settings tab.
- Tap Account.
- Tap Delete Account.
- Confirm the deletion when prompted.
Your account and all associated cloud data will be permanently deleted.
Delete By Email Request
If you cannot access the app, you can request account deletion by email:
- Send an email to uppscanner@mobileupp.com.
- Use the subject line "UppScanner Account Deletion Request".
- Send it from the email address associated with your account so we can verify your identity.
We will process your request and confirm deletion within 30 days.
What Gets Deleted
- Your account and sign-in association (Apple / Google)
- Documents, pages, and folders stored in cloud backup
- Scanned images stored in your private cloud storage
- Document metadata and sync records associated with your account
Please note: Documents stored only on your device are not affected by account deletion. To remove those, delete them within the app or uninstall UppScanner. Cloud deletion does not automatically remove local copies.
Data We May Retain
After account deletion, we may retain a limited amount of information where required by law or for legitimate business purposes, such as transaction and billing records for purchases (managed by Apple or Google). This information is not used to identify you for any other purpose and is deleted when no longer required.
Subscriptions
Deleting your account does not automatically cancel an active subscription. To cancel a subscription, manage it in your App Store (Apple) or Google Play account settings before or after deleting your account.
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