This page explains how to delete your SnoreWise account and the data associated with it. You can delete your account directly in the App, or request deletion by email.
Option 1 — Delete in the App (fastest)
- Open SnoreWise and go to the Settings tab.
- In the Account section, tap Delete Account.
- Confirm on the dialog. Your account and associated data are then permanently deleted.
Option 2 — Request deletion by email
If you can no longer access the App, email us at snorewise@mobileupp.com from the email address associated with your account (if any), with the subject "Account Deletion Request". We will verify your request and process it within 30 days.
What gets deleted
- Your account identifier and any linked sign-in details (Apple/Google email, if provided).
- Your stored push notification token.
- Server-side data associated with your account.
What stays / exceptions
- On-device recordings & sleep reports are stored only on your device. They are removed when you delete them in the App or uninstall the App.
- Subscriptions are managed by Apple or Google. Deleting your account does not cancel an active subscription — cancel it in your App Store or Google Play settings to avoid further charges.
- We may retain limited records where required by law (for example, transaction/billing records) for the period required, after which they are deleted.
Data retention summary
Account data is deleted promptly after an in-app deletion, or within 30 days of a verified email request. Legally required records are kept only for the minimum retention period mandated by applicable law.
Need help?
Contact us at snorewise@mobileupp.com.