SnapWake — Privacy Policy

Last updated: April 25, 2026

This Privacy Policy describes how MobileUpp ("we", "us", "our") collects, uses, and shares information when you use the SnapWake mobile application ("the App"). By using the App, you agree to the practices described here.

1. Information We Collect

1.1 Information You Provide

• Account information. If you sign in with Apple or Google, we receive your name and email address as provided by those services.
• Alarm data. Alarms you create — including titles, times, sounds, and reference photos used for object dismissal — are stored locally on your device. If you sign in, alarm metadata may also be synced to our servers so it follows you across devices.

1.2 Information Collected Automatically

• Anonymous identifier. Even without signing in, we generate an anonymous account so the App can function. This is not tied to your identity.
• Diagnostic and analytics data. Crash reports and aggregate usage statistics (e.g. screens visited, feature usage) help us improve reliability.
• Device data. Device model, OS version, language, and (with your consent) advertising identifier.
• Push notification token. If you grant notification permission, we receive a token used to deliver alerts.

1.3 Information Processed On-Device Only

• Camera images. When you scan a reference object or verify an alarm, images are processed entirely on your device by Apple/Google on-device ML and are never uploaded to our servers.
• Motion / step count. Optional. Steps are read from the device's motion sensor only while you are dismissing an alarm; values are not transmitted off-device.

2. How We Use Information

• To operate alarms, sync them across your devices, and process subscriptions.
• To deliver push notifications you requested.
• To diagnose crashes and improve App stability.
• To deliver advertising in non-premium versions (where applicable and only if you consent via App Tracking Transparency).
• To respond to your support requests.

3. Third-Party Services

SnapWake relies on the following processors. Each processor has its own privacy policy governing how it handles your data.

4. Advertising and Tracking

On iOS, we will not access your device's advertising identifier (IDFA) unless you grant permission via the App Tracking Transparency prompt. Premium subscribers see no ads.

5. Data Retention

We retain account-linked alarm metadata as long as your account is active. Anonymous accounts are removed after extended inactivity. Crash and analytics data are retained for up to 14 months in aggregate form. You can delete your account and all server-side data at any time — see "Your Rights" below.

6. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.) you have rights to access, correct, export, or delete your data. You can:

• Delete your account and all associated data directly in the App: Settings → Delete Account.
• Submit a written request to snapwake@mobileupp.com.
• Withdraw consent for tracking at any time via iOS Settings → Privacy → Tracking.

Detailed deletion steps are at snapwake-delete-account.html.

7. Children

SnapWake is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can delete it.

8. Security

We use industry-standard encryption in transit (TLS) and at rest. No system is perfectly secure; please use a strong password where applicable and keep your device updated.

9. International Transfers

Our processors operate primarily in the United States and the European Union. By using the App you consent to data being processed in those regions, subject to appropriate safeguards.

10. Changes to This Policy

We may update this Privacy Policy. The "Last updated" date at the top reflects the latest revision. Continued use of the App after changes means you accept the revised policy.

11. Contact

Questions or requests about this policy can be sent to snapwake@mobileupp.com.